Returns & Exchanges
At Inkjets, we stand behind our products with a 100% satisfaction guarantee, offering easy returns on ink and toner cartridges within 365 days of purchase. Whether you encountered a compatibility issue or simply changed your mind, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Package Your Items
Securely pack the cartridges in their original packaging to prevent damage during transit, ensuring the RMA number is clearly marked on the outside of the box.
- 3.Ship to Our Facility
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure delivery back to our warehouse.
- 4.Receive Your Refund
Once our technicians inspect the returned electronics, we will process your refund or exchange within 3-5 business days to your original payment method.